After Equifax had a massive security breach that potentially affected half of Americans, they decided to keep screwing people over by waiving their rights to sue Equifax over the breach if they chose to sign up with Equifax’s identity protection service.
Then they changed their minds, because, well, the Internet (and even the government) called them out.
The agreement now reads: “Enrolling in the free credit file monitoring and identity theft protection products that we are offering as part of this cybersecurity incident does not prohibit consumers from taking legal action.”
Former New Jersey Attorney General Joel Winston explained to CNN Money, “There was an arbitration and limitation of liability clause in place initially and they have removed those offending provisions, in the face of widespread outcry. But, it was a battle that consumers should have never needed to fight.”
This is especially true since consumers don’t choose to use Equifax and can’t quit using Equifax: Any company that extends you credit sends Equifax your personal information, including mortgages, auto lenders, or even just a handy store credit card. It’s unfair and outrageous that they’d try to capitalize on their f**k up this badly, and frankly, the public shaming is beyond warranted in this case. Godspeed.