Restaurant tipping is ingrained in us as Americans, and it’s ingrained in restaurant employees as well. However, there are downsides to restaurant tipping: If one unlucky restaurant employee has a bunch of jerk customers in a row, no matter how … More
Jhaquell Reagan will have a pretty great story to tell his grandchildren someday: The Indiana teenager walked 10 miles in a snowstorm in pursuit of a minimum-wage job at a thrift store. He had been forced to quit high school two years ago when his mother died; he finished his GED while caring for his younger siblings, but had a hard time finding work. But don’t worry, the tough teen’s employment saga has a very happy ending. Read on to restore your faith in teenagers, the economy, and America. More
The youngest female billionaire in America is alive and well and living in California. Lynsi Torres burst into the newsfeed yesterday, with a Bloomberg profile that praised her with “building and maintaining a kind of cult following” for her company, the legendary In-N-Out Burger chain of fast-food restaurants. Here are five fascinating facts about Lynsi Torres. More
St. Louis pastor Alois Bell was enjoying a nice meal at Applebee’s last Friday, as one does. Then came a shock: Since she was eating with a large group, the restaurant tacked on an automatic 18% gratuity. Disgruntled for some reason, because apparently she had never been out to eat before, Bell scratched out the tip line on her bill, wrote “I give God 10% why do you get 18,” and added “Pastor” above the signature to make clear her moral standing. More
Last week in this space, I wrote about a guy known publicly as “Atlas Shrugged Guy,” who had vowed to fire his employees and shut down his business if President Obama won re-election. “Don’t be that guy,” I wrote, thinking that surely there could only be one “that guy” cruel and obnoxious enough to punish his own employees because the wrong guy won an election. Boy, was I wrong. More
Gillian Ballance is the wine director of Murray Circle, a stylish restaurant inside a luxury resort in San Francisco. In other words, she already has a job that many food and wine professionals would kill for. But Ballance has spent the last four years pursuing an even more elite professional ranking. Just a few weeks ago, she achieved her goal, becoming one of just 18 women in the United States to achieve the rank of Master Sommelier, a designation assigned by an organization called the Court of Master Sommeliers to a wine professional who passes a grueling series of tests. Ballance spoke with me yesterday about her impressive career, why so few women become sommeliers, and why studying for a fine-wines test is crazy-expensive. More
First, the bad news: The restaurant Hooters has been struggling in recent years. I know, it’s painful to hear. But here’s the good news: A new crop of sports bars staffed by skimpily dressed waitresses — they’re called “breastaurants” — has been picking up the slack. As analyst Darren Tristano tells the AP, “The younger crowds want to go to a newer place, not where mom and dad took them,” which makes me wonder where Tristano’s parents took him to eat as a child.
According to a new survey, America’s chain restaurants have a racism problem. The research, which appears in the Journal of Black Studies, finds that black diners at chain restaurants say they are frequently discriminated against. And white servers actually agree: They told researchers that black people are worse tippers who are “uncivilized and hedonistic” so the “inferior service is warranted.” The only thing I can add to this as a former waitress is that waiters hate all their customers.
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GQ Magazine restaurant critic Alan Richman recently wrote about the state of the restaurant industry, after he had a particularly terrible experience with the Long Island restaurant M.Wells. He was actually falsely accused of patting the waitress on the butt after she had been inattentive all night and let the table sit there with dirty plates for 45 minutes. Though he was upset about the accusation, he was more worried about what this indicated about the state of service in restaurants, especially in the New York area which is supposed to be known for its top restaurants. A laid back, “hipster mentality” attitude has been adopted, according to Richman, and it appears to be detrimental to this industry. More