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Who doesn’t like a little protesting with their shopping? Federal labor officials still have made no decision on a request by Walmart, the world’s largest retailer, to stop scheduled protests by union-backed group OUR Walmart on Black Friday outside its stores. More
Simple surveillance technology has long been used by retailers to monitor many workplaces: Think of the grainy black and white video that sometimes winds up on the evening news when a convenience store is robbed. But theft is still a big problem, and often it comes from the other side of the counter: According to a recent post at the Atlantic, fast-food restaurants lose up to 7% of their sales to employee theft. Now, employers are fighting back with super-sophisticated surveillance technology that monitors employee actions right down to the keystroke. Get ready to have your boss monitor your every move and call you out over your exact behavior at 2:37 pm. More
As we sat on the phone with Keurig’s customer service for an hour this morning, I realized that the worst job after the holidays has to be answering all those consumer complaints from broken Christmas presents. In fact, customer service on December 26th might be my own personal form of hell. More
With my therapist’s permission, I’m going to relive that traumatic November day so that our readers can get a glimpse of what it’s like from the other side of the checkout aisle on the craziest shopping day of the year.
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All across the country, people are packing up their cars or heading to the airport, getting ready to visit family and friends for the holiday weekend. They are getting ready for impromptu high school reunions and awkward conversations around the dinner table. They get to have Thanksgiving, with all its rich and wonderful food, with their families.
But some industries don’t get any break for the holidays, and those workers spend the next couple weeks apologizing profusely to every family member that they won’t get to see. More
My first job out of college was managing a retail chain in the mall. I was 21 years old and felt pretty important, being responsible for a staff of eight people and thousands of dollars worth of inventory. I spent 60 hours a week at that store, desperate to prove that I was ready to be in charge. I felt pretty grown-up, except for the fact that I spend all my time with teenagers. More
This week we talked with Kim Parker, the director of women’s training at Adidas America. In her current role, Parker manages product creation and sell-through to retailers of Adidas’ women’s line. Parker works closely with both consumers and high school and college athletes to bring insightful and best-in-sport performance products into the marketplace.
Parker has been involved with strategic product management, development and creation within global brands for the past 15 years. Throughout her career in the sporting goods industry, Parker has managed and directed apparel and accessories lines for women, men and kids with some major sports brand competitors and now Adidas. More
